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Repeat prescription

Ordering your next supply

If your treatment plan hasn’t changed, ordering your next supply is simple. Get in touch or log in to your account and we’ll check where your prescription stands and, if needed, ask your clinician to issue a new one. Our GPhC-registered pharmacy then verifies, prepares and delivers your medication.

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01


Check your prescription status

If you’re running low or it’s time for your next supply, log in to your account or contact us and we’ll check where your current prescription stands. Prescriptions for controlled medicines are valid for 28 days from the date they’re written, so please get in touch in good time.

02


Your clinician issues a new prescription

If your treatment plan is unchanged, we’ll ask your clinician to issue a new private prescription and send it securely to Iyos Pharmacy. Whether a review appointment is needed is your clinician’s decision, and we’ll help arrange one if it is.

03


Checked, prepared and delivered

Our pharmacists verify your prescription and prepare your medication, then deliver it discreetly to your chosen address. We’ll notify you when it’s on its way.

04


Ongoing support

Do you have questions about your medication or side effects? Contact our pharmacy team. If your condition changes or you feel your treatment needs to change, we’ll help you arrange a follow-up with your clinician.

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Continuous care

Keep us updated on how your treatment is going, and tell your clinician about any changes. Regular reviews help make sure your treatment continues to suit you.

Repeat prescription

Each supply needs a valid prescription, and only a specialist doctor can issue one. If yours has expired, we can’t dispense it, but contact us and we’ll ask your clinician for a new one. Once we receive it, our pharmacists check it before dispensing. For any questions, call us on 020 8360 2222 or email info@iyospharmacy.co.uk.

Our Services

How it works

From your first eligibility check to ongoing support, here is how it works at Iyos Pharmacy. If you’re already under a specialist clinic, your journey picks up at step 3.

Step

01

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Check Your Eligibility

Not everyone qualifies for medical cannabis. You may be eligible if you have a chronic or treatment-resistant condition, standard treatments have been ineffective or caused side effects, and you are over 18 years of age. We’ll guide you through a simple pre-screening to assess suitability.

Check your eligibility

Step

02

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Book a Consultation

If you’re eligible, you’ll be referred to a specialist doctor through our trusted partner clinics. In your private consultation, the clinician will review your medical history, evaluate your symptoms and decide whether medical cannabis is clinically appropriate.

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Step

03

Get a Private Prescription

If your specialist doctor decides medical cannabis is suitable, they will issue a private prescription. Only a specialist doctor on the GMC Specialist Register can prescribe it under current UK regulations.

Step

04

Prescription Sent to Iyos Pharmacy

Once issued, your prescription is sent securely to Iyos Pharmacy, a GPhC-registered pharmacy that dispenses medical cannabis.

Step

05

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Dispensing & Delivery

Our pharmacy team will verify and prepare your medication with care, make sure all legal and safety protocols are met, and deliver it discreetly to your chosen address, signed for on arrival. You’ll also receive clear usage guidance and dosage information.

Step

06

Ongoing Support & Follow-Up

We don’t stop at dispensing. You’ll have access to follow-up appointments with your clinician, ongoing support from our pharmacy team, and adjustments to your treatment plan if your clinician advises. We’re here to support you throughout your treatment.

Ready to request your next prescription?

Log in to your Iyos Pharmacy account to request a repeat prescription and keep track of your orders.

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